How We Started
In early 2002, the founders of viaPeople began to imagine a company with a business model that was different from any other company in the human resources software industry. While other players imagined thousands of customers using the same inflexible, standard software, we decided to take the opposite approach: to build and deliver best-of-breed products designed by subject-matter experts with the flexibility to meet the unique requirements of even the most demanding customers—all with a focus on product, relationship management, and unprecedented service quality.
Experience the viaPeople VIP Treatment
We’ve built our business by providing unprecedented, next-level support for each and every customer we partner with. From day one, you’ll work with one of our experts to identify your needs, find or create a solution, and get expert advice to optimize your entire talent management process.
“We’ve not only been thrilled with our succession planning results but even more so with viaPeople’s service and responsiveness. Our business relationship continues to grow, and we’re now looking at utilizing their platform for performance management and 360s. Their tools are user-friendly, intuitive, customizable to our specific needs, and have been a big part of our ability to move our people processes forward and achieve our organizational goals.”
"Our team has worked closely with viaPeople for over 15 years, beginning with our 360 assessment and most recently partnering to deliver an effective performance management process. Throughout our partnership, viaPeople has provided expert guidance and strong customer service while displaying a solid understanding of our culture and employee base. The viaPeople team has consistently demonstrated strong communication, a sense of urgency, and flexibility in responding to our questions and requests.”
"Using the 9 box tool in viaPeople’s succession planning solution helped our leaders make more accurate talent assessments and create targeted development plans. The tool alleviated the burden of manually tracking and updating, freeing time for valuable discussion and talent planning.”
"viaPeople is a highly collaborative performance management firm that has served as an extension of our leadership team to improve our employee review and feedback processes. viaPeople has strong experience working with private equity firms and provides exceptional responsiveness when needed. We would recommend viaPeople to any organization looking to incorporate a flexible solution and expand / improve upon their employee review and feedback processes.”
“viaPeople has enabled us to provide robust feedback to employees via 360 reviews. The team at viaPeople has provided best practices, and suggestions on how to further enhance the system, and our approach to reviews. The system is easy to use and administer, and their customer service team is helpful, quick to respond to our questions or requests for adjustments, and proactive whenever they spot a potential issue.”
“viaPeople was an amazing partner when our client incorporated 360 into their leadership development training. They skillfully guided us during set up and also ensured my Facilitators and Coaches were prepared to deliver feedback to participants. The user interface and subsequent report are easy and intuitive – our participants used it with ease! Their system, guidance and expertise insured our initial (and subsequent) 360 roll outs have been a success!"
“Previous to viaPeople, we had met with 5 other vendors, and no one was able to do the required customization we needed to automate our existing performance and development tool. viaPeople was able to take our specific requirements and with relative ease created the platform we envisioned for our employees. Because of viaPeople, our employees and leaders now have a great tool to evaluate performance and development on a semi-annual basis. In addition, they have outstanding customer service and support. They are always willing to help and address your concerns. I am extremely pleased that we chose viaPeople to automate our performance and development program!”
How 360 Feedback Reduces Employee Turnover
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Guide to Choosing the Best Performance Management Software for Your People Team
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