Karen N. Caruso, Ph.D.

Karen N. Caruso, Ph.D.

Posts by Karen N. Caruso, Ph.D.

Case Study: Measuring Leadership Effectiveness and Service Excellence Using 360 Degree Feedback at Ratner Companies

The largest privately-held chain of salons in the country, Ratner Companies operates Hair Cuttery (company-owned and fra …

Read Story

3 min read
August 9, 2011

Case Study: Developing a Talent Assessment Program to Groom Future Leaders in a Large Retail Organization

BUSINESS CHALLENGE The client is a large retail organization with a strong desire to promote potential leaders in the co …

Read Story

2 min read
August 8, 2011

Case Study: Merging Succession Planning and Career Development to Increase Retention and Development at a Large Pharmaceutical Company

BUSINESS CHALLENGE Rapid growth and sales force expansion in recent years had provided sales professionals at all levels …

Read Story

3 min read
August 8, 2011

Great Employee Performance Management Means Back to Basics

Ensuring the achievement of organizational goals is dependent upon effective employee performance management. In our rec …

Read Story

2 min read
August 5, 2011

viaPeople Insight - July, 2011

The July, 2011 edition of viaPeople Insight brings together a collection of thought provoking and informative blog artic …

Read Story

1 min read
July 28, 2011

Pulling Your Hair Out from the Performance Management Process?

3 Ways to Improve the Performance Management Process by Getting to the Heart of Performance Issues. As HR leaders and co …

Read Story

2 min read
July 27, 2011

The Many Faces of Performance Appraisal Discussions

Part of coaching for ongoing performance improvement is being able to effectively provide performance feedback. Managers …

Read Story

2 min read
June 22, 2011

Increase Innovation and Growth through Succession Planning

At a time when most organizations are straddling the line between recession and recovery, talent strategy is as importan …

Read Story

3 min read
June 3, 2011

Performance Appraisals Made Easier with Accurate Performance Notes

Many talent management experts have been critical of the value of performance appraisals. One of the main criticisms is …

Read Story

2 min read
May 24, 2011